Privacy Policy

Last Updated: May 2026

1. Information We Collect

When you install and use Merchantry applications, we collect information necessary to provide our services:

  • Store Information: Your Shopify store name, domain, and contact email
  • Customer Data: Information about your customers as needed to provide app features (e.g., contact details for Contacts Pro)
  • Usage Data: Information about how you use our applications

We do not collect credit card numbers, payment credentials, or other sensitive financial information.

2. How We Use Your Information

We use the information we collect exclusively to:

  • Provide and maintain our application features
  • Process and fulfill your requests
  • Provide customer support
  • Improve our applications
  • Communicate with you about updates or issues

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Data Security

We implement appropriate security measures to protect your information, including:

  • Encrypted connections (HTTPS/TLS)
  • Secure data storage practices
  • Regular security monitoring
  • Access controls limiting who can access data

4. Data Retention

We retain your data only as long as necessary to provide our services. When you uninstall a Merchantry application, your data will be deleted within 30 days, unless we are required by law to retain it longer.

5. Data Sharing

We may share your information only in the following circumstances:

  • With Shopify: As necessary for app integration and functionality
  • Service Providers: With trusted third parties who assist in operating our applications (e.g., hosting providers)
  • Legal Requirements: When required by law, court order, or government request

6. Cookies and Web Analytics

Our websites (merchantry.dev and help.merchantry.dev) use a small number of cookies. We try to be transparent about every one.

Strictly necessary

  • merchantry_consent_v1: Stores your cookie preference. Set only after you interact with our consent banner. Expires after 12 months.

Optional — analytics (loaded only if you accept)

  • _ga, _ga_*: Google Analytics 4 cookies used to understand site usage in aggregate. We enable IP anonymization, do not collect personal identifiers, and do not use the data for advertising or sell it to third parties.

When you visit from the EU, EEA, UK, Switzerland, or Türkiye, our consent banner asks for your choice before any analytics cookie is set (we use Google Consent Mode v2 with analytics storage set to denied by default). You can change your choice at any time using the “Cookie preferences” link in the site footer.

Our analytics provider is Google LLC (USA). For more information, see Google’s privacy policy.

7. International Data Transfers

Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us at .

9. Children's Privacy

Our applications are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Data Breach Notification

In the event of a security breach that affects your personal data, we will notify affected users and relevant authorities as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our applications after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: